Congratulations On Winning!

  • The ticket, not the play slip, is your proof of purchase. So you must sign your ticket immediately
  • Once a ticket is generated it can't be canceled, so check your play slip to make sure everything is correct
  • The scratch-off game prizes must be claimed within 90 calendar days from the game’s announced end date, and draw games must be claimed within 180 calendar days of the drawing
  • The mailed tickets must be received at the NCEL headquarters or regional office within 180 calendar days of the drawing for draw games and within 90 days from the games’ announced end date for scratch-off games
  • Prizes less than $600 are automatically deposited into your NC Education Lottery account
  • Prizes of $600 up to and including $99,999 should be claimed online
  • Prizes of $100,000 or more should be claimed in person at NCEL Headquarters

Prizes Up To $599, Redeem At:

  • The retailers may redeem the winning tickets up to $599 or the amount that is allowed by the retailer's normal cashing practices
  • The Regional Claim Centres also redeem the winning tickets up to $599
  • The NCEL Headquarters also redeem the winning tickets up to $599
  • The winning tickets up to $599 can also be redeemed by mail
  • Ensure to fill out the Winner Claim Form, available on the official website as well as the regional offices of the lottery
  • Make sure you have Photo ID verifying name, signature, and age, Social Security card

For Prizes From $600 To $99,999

  • The Regional Claim Centres are entitled to redeem the winning tickets from $600 to $99,999
  • The NCEL Headquarters are entitled to redeem the winning tickets from $600 to $99,999
  • The winning tickets from $600 to $99,999 can also be redeemed by mail
  • Ensure to fill out the Winner Claim Form, available on the official website as well as the regional offices of the lottery
  • Make sure you have Photo ID verifying name, signature, and age, Social Security card

For Prizes Above $100,000

  • Prizes of $100,000 or more should be claimed in person at NCEL Headquarters
  • Ensure to fill out the Winner Claim Form, available on the official website as well as the regional offices of the lottery
  • Make sure you have Photo ID verifying name, signature, and age, Social Security card

North Carolina Lottery Mailing Address

NCEL
PO Box 41606
Raleigh, NC 27629-1606

North Carolina Claim Centres and Regional Offices

NC Education Lottery Headquarters

Raleigh Claim Center & Regional Office
919-301-3637
2728 Capital Blvd.
Suite144
Raleigh, NC 27604
Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806

For more information, visit the official website.

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